helpQuestions & answers

Mitti-GO questions and answers

Everything parents usually ask: channels and playlists, watching, parental controls, privacy and devices.

subscriptionsChannels and playlists

How do I add a channel?add

Open the parent area → Manage Content and add a channel from Mitti GO's suggestions or your own — by name, @handle or link. You can allow the whole channel or only the playlists you want.

Can I add playlists without the whole channel?add

Yes. Choose “Playlists only” — the rest of the channel stays closed and your child can't open its page.

Can I allow or block a single video?add

No — only channels and playlists. It's easier to keep track, and new videos arrive on their own. If a channel has a playlist you don't want, hide it.

Do new videos from a channel appear on their own?add

Yes. If a whole channel or a playlist is allowed, that creator's new videos show up for your child automatically — no need to add them by hand.

What does the star do?add

It's a Favorite: the channel comes first on your child's Home and Library. A star grants nothing and doesn't count toward limits.

Can I remove a channel but keep a few playlists?add

Yes: Remove → Keep some playlists. The ones you tick stay as separate items and keep their star.

How many channels can I add for free?add

Up to 5 whole channels and up to 10 separate playlists. Playlists of added channels, hiding and Favorites are unlimited. More on the Plans page.

smart_displayFor kids and watching

How do I turn Shorts off?add

They're off from the start. Switch them in Profile → Shorts, and separately for each channel.

Can my child leave the player for YouTube?add

No. Videos play in YouTube's official player, but Mitti GO closes every exit: the logo, links and end-screen suggestions can't be tapped.

Can I turn on autoplay?add

It's off by default — your child picks what plays next. Prefer otherwise? Switch it on in the parent area → Playback.

What does my child see if I remove a channel?add

Nothing scary: the channel simply disappears. No “Blocked by your parent” messages.

Will my child see ads?add

Mitti GO shows no ads of its own. Ads YouTube sometimes plays inside its player stay — YouTube's rules forbid hiding them.

A video won't play — what now?add

Some creators don't allow their videos in other apps, and live streams aren't supported — Mitti GO simply doesn't show those. If a video won't load, check the connection and tap Try again.

shield_personParental controls

How do I open the parent area?add

From the Profile tab. You'll need the PIN or, if you like, your fingerprint or Face ID. The PIN is always the fallback.

How do I close it before handing over the phone?add

Tap Done. The area also closes by itself when you switch to the kids' side or minimize the app.

Can my child guess the PIN?add

No. After five wrong tries the keypad pauses, and restarting the app or changing the clock won't reset it.

What if I forget my PIN?add

There's no back door inside the app — that's exactly what keeps kids out. Reinstall it: Mitti GO starts fresh and you add your channels again.

How does Screen Time work?add

It's a Pro feature: a daily limit, a 5-minute heads-up, the option to finish a video (up to 15 extra minutes) and bedtime hours. A parent can add time for today. More on the Plans page.

lockPrivacy and data

Does Mitti GO collect data about my child?add

No. There's no child profile: no name, no photo, no birthday.

Where does watch history go?add

Nowhere. Watch history, progress and your child's searches stay on the phone and are never sent anywhere.

How is the PIN stored?add

The PIN is protected: it's kept hashed in the device's secure storage and never logged.

What statistics do you collect?add

Anonymous stats only — things like “channel added”. No ad IDs, and nothing about what your child watched.

devicesDevices and language

Which devices does it run on?add

Android and iOS, phones and tablets, plus Android TV. On a tablet you get two columns of videos and the player with Up Next beside it. Light and dark themes included.

Can we watch on a TV?add

Yes, there's an Android TV version: the same approved channels on the big screen. Everything works with the remote — no extra menus, no way out to YouTube.

Which languages does the app support?add

Uzbek, Russian and English. The app language and the channel suggestions language are set separately — handy for bilingual families.

Does it need the internet?add

To watch and to add channels — yes. Removing a channel, hiding a playlist or starring work offline. Offline, your child sees the list that's already saved.

When will the app be released?add

Mitti GO is getting ready for Google Play and the App Store. Follow the news on our blog.

Didn't find your answer?

See how Mitti GO works, or visit the blog for tips on kids' content and screen time.